Assistant Operations Manager|Franklin Town,MA|Micro Center | Hiring

Role Based in Franklin Town

Snapshot

• Employer: Micro Center (Hiring in Franklin Town)
• Position: Assistant Operations Manager (Based in Franklin Town)
• Career Level: Intermediate.
• Based in: Franklin Town, MA (a key business district)
• This Franklin Town-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Micro Center team in Franklin Town, MA is growing.
• Benefit from working in Franklin Town, a key hub for the Retail Operations industry.

What You Get

• Salary: $59.1k-$77.3k/Year (approx. $5.7k/Month)
• Benefits: This role offers a competitive benefits package.
• Impactful work with supportive local leadership.

Day-to-Day

• This role centers on your professional skills within the Retail Operations space in Franklin Town.

Drive the Ultimate Tech Enthusiast Hub

About Micro Center

As the ultimate destination for PC builders, gamers, and tech enthusiasts, Micro Center operates stores with massive, highly specialized inventory. Our customers expect every obscure component to be in stock and ready. The Assistant Operations Manager supports the entire back-of-house logistical flow, ensuring that everything from microchips to massive monitors is processed perfectly. When you join our team in retail management, you are powering the geek capital of the world.

Job Summary

We are actively seeking tech-savvy, process-driven leaders to join our store operations team. As an Assistant Operations Manager, you will help oversee the receiving dock, warehouse organization, and digital fulfillment (web pick-up) teams. You will serve as the logistical backbone, delivering the signature product availability that sets Micro Center apart in the electronics retail industry. This role blends physical warehouse management with inventory systems analytics.

Comprehensive Responsibilities

• Dock Management: Oversee the safe, rapid unloading of inbound freight, verifying packing slips for highly valuable and heavily serialized tech components.
• Warehouse Organization: Maintain a pristine, organized stockroom, utilizing strategic binning methods so the sales floor team can retrieve items instantly.
• Fulfillment Operations: Drive the efficiency of the Web Order team, ensuring that "Buy Online, Pick Up In Store" orders are picked accurately and staged within 18 minutes.
• Inventory Auditing: Assist in cycle counts, RMA (Return Merchandise Authorization) processing, and investigating systemic inventory discrepancies to reduce shrink.

Industry-Leading Benefits & Salary

Your logistical leadership is rewarded with a strong compensation package:

• Salary: Competitive annual salary of $65,000 to $85,000, plus operational performance bonuses.
• Tech Discounts: Unbeatable employee pricing on PC components, laptops, and custom build parts.
• Career Growth: Clear pathways to Operations Manager or General Manager roles within our expanding footprint.
• Health Coverage: Comprehensive medical, dental, and vision insurance packages available for management team members.

Requirements & Qualifications

• Must be at least 18 years of age upon application.
• No college degree required; 2+ years of retail inventory, warehousing, or operations leadership is strictly required.
• Must possess a strong attention to detail, comfort with warehouse management systems (WMS), and a basic understanding of tech components.
• Extreme physical stamina with the continuous ability to lift, push, and pull 50+ pounds throughout the shift.